jili89 Privacy Policy – How We Handle Your Personal Data

When you register and use jili89, we collect certain personal information that is necessary to operate your account and comply with applicable regulations in the Philippines. This includes your full name, date of birth, email address, mobile number, and a government-issued identification document for age and identity verification purposes. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippine pesos. Technical data — including your IP address, device type, browser version, and session activity — is gathered automatically each time you access the platform. This technical data helps us detect suspicious activity, prevent fraud, and improve the overall performance of the site for Filipino players. We do not collect sensitive personal information beyond what is strictly required for account operation and regulatory compliance. All data collection is conducted transparently and in line with the principles of the Philippine Data Privacy Act.

The personal data we hold is used exclusively to deliver and improve the jili89 platform experience for players across the Philippines. Your account details allow us to verify your identity, process transactions, and communicate important updates about your account or the platform. Transaction records are retained to meet our legal and regulatory obligations, including anti-money laundering requirements applicable to online entertainment operators in the Philippines. We may use your email address or mobile number to send you service-related notifications such as deposit confirmations, withdrawal updates, and security alerts — these are not marketing messages and cannot be opted out of while your account remains active. Aggregated, anonymised usage data may be analysed internally to understand how players interact with features like Sports, Live Casino, and Bingo, helping us make better product decisions. We do not use your personal data to build advertising profiles or share it with third-party marketers. Every use of your data is proportionate, purposeful, and limited to what is necessary for the service.

jili89 does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share limited data with trusted service providers who assist in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party partners are contractually required to handle your data securely and in accordance with applicable Philippine privacy law. In certain circumstances, we may be legally required to disclose personal information to government authorities, regulatory bodies, or law enforcement agencies in the Philippines when compelled by a valid legal order. We will notify you of any such disclosure where we are legally permitted to do so. No data is transferred to parties outside the Philippines without appropriate safeguards in place. Your trust is central to how we operate, and we take every reasonable step to ensure your information stays protected.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by Philippine law and our internal compliance obligations. Account records, transaction logs, and identity verification documents are typically retained for a minimum of five years following account closure to satisfy anti-money laundering and regulatory audit requirements. Once the retention period has expired, data is securely deleted or anonymised so that it can no longer be linked to you as an individual. jili89 employs industry-standard security measures to protect your data, including encrypted data transmission, access controls, and regular security reviews of our systems. Our team members who handle personal data are trained on data protection obligations and are bound by confidentiality agreements. While no online system can guarantee absolute security, we continuously invest in improving our defences to keep Filipino players' information safe. If a data breach occurs that is likely to affect your rights, we will notify you and the relevant Philippine authorities as required by law.

As a Filipino player on jili89, you have clear rights over your personal data under the Philippine Data Privacy Act of 2012. You have the right to be informed about what data we hold, to access a copy of that data, and to request corrections if any information is inaccurate or out of date. You may also request the deletion of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data has been processed unlawfully, you have the right to object and to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, simply contact our support team and we will respond within the timeframe required by applicable law. We are committed to making this process straightforward and respectful of your time. Your rights are not a formality — they are a genuine part of how jili89 operates.

jili89 uses cookies and similar technologies to keep your session active, remember your preferences, and analyse how the platform is used across different devices and browsers. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to log in and use core features. Analytical cookies help us understand which sections of the site — such as Sports, Bingo, or Live Casino — are most visited, so we can prioritise improvements that benefit Filipino players. We do not use third-party advertising cookies or tracking pixels that share your behaviour with external ad networks. You can manage cookie preferences through your browser settings at any time, though disabling essential cookies may limit your access to certain platform features. A full list of the cookies we use and their purposes is available on request from our support team. By continuing to use jili89, you acknowledge our use of cookies as described in this policy.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, the revised policy will be published on this page with an updated effective date, and we will notify active account holders via email or an in-platform notice. It is your responsibility to review this page periodically so that you remain informed about how your data is being handled. Continued use of jili89 after a policy update constitutes your acceptance of the revised terms. If you have questions about any aspect of this policy, our FAQ page is a helpful starting point, and our support team is available around the clock to assist you. We are always open to feedback on how we can make our privacy practices clearer and more transparent for Filipino players.